Welcome to Johnbow Tours and Travel Limited. By accessing or using our website and purchasing or booking any of our products or services, you agree to abide by the following Terms of Service. Please read these Terms carefully before using our website or services. If you do not agree with any part of these Terms, you are not eligible to use our services or the Site.
Welcome to Johnbow Tours and Travel Limited. By accessing or using our website and purchasing or booking any of our products or services, you agree to abide by the following Terms of Service. Please read these Terms carefully before using our website or services. If you do not agree with any part of these Terms, you are not eligible to use our services or the Site.
- Changes to the Terms
We reserve the right to modify, update, or revise these Terms at any time. Any changes to the Terms will be reflected on this page, and the “Last Updated” date at the bottom of the page will be updated accordingly. It is your responsibility to review these Terms periodically. By continuing to use our Site or services after any changes are made, you consent to the updated Terms.
- Booking and Payment Terms
- Booking Confirmation: Once you book a service or tour on our website, you will receive a booking confirmation. Please verify all details of your booking as soon as you receive confirmation. If there are any discrepancies or errors, please contact us immediately.
- Payment: All bookings are subject to payment, and we accept various payment methods: bank payments, mobile money transfer and online payment through a link which attracts a transaction of 3.9% of the total cost. Payment is processed through secure third-party payment providers.
- Pricing and Taxes: Prices are as listed on our website and may change due to availability, seasonality, or changes in supplier rates.
- Cancellation and Refund Policy: Our cancellation and refund policies will vary depending on the type of service or tour booked. Specific policies will be provided during the booking process and should be reviewed carefully.
- Between 21 and 14 days prior to date of stay,50% of the total cost will be charged.
- Between 14 and 7 days prior to date of stay,70% of the total cost will be charged.
- Between 7 and a no show, 100% of the total cost will be charged.
2. Services Offered
Johnbow Tours and Travel Limited provides travel-related services, including but not limited to:
- Booking tours and travel packages.
- Arranging accommodation and transportation.
- Providing travel guides, tickets, and other related services.
The services provided on our website will be subject to availability. We strive to provide accurate information about travel options, but we cannot guarantee the availability or accuracy of any service until your booking is confirmed.
- Account Creation
If you create an account on our site, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately if your account is compromised or used without authorization.
- User Responsibilities
By using our Site and services, you agree to:
- Comply with all applicable local, national, and international laws, rules, and regulations.
- Provide accurate and truthful information during the booking process.
- Ensure that you have all necessary travel documents, including valid passports, visas, and any other required documentation.
- Act in a respectful manner towards our staff, service providers, and other customers.
- Travel Documents and Requirements
- Passports, Visas, and Other Documents: You are responsible for ensuring that you have all the necessary travel documents for your journey. We do not accept any liability for your inability to travel due to issues with your documents.
- Health and Safety: You are responsible for ensuring that you are fit to travel and that you comply with any health or safety requirements related to the destination you are traveling to, including vaccinations or health certifications.
- Limitation of Liability
- General Disclaimer: While we strive to provide accurate and reliable information, we cannot guarantee that all services or information on the Site will always be available, accurate, or free from errors.
- Limitation of Liability: In no event shall Johnbow Tours and Travel Limited be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services. Our total liability shall be limited to the amount paid by you for the services in question.
- Termination of Access
We reserve the right to suspend or terminate your access to the Site and services if we believe that you have violated these Terms or engaged in unlawful or harmful conduct. Upon termination, you must immediately cease using the website and its services.
Effective date: 5th February,2025