At Johnbow Tours and Travel Limited (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and when you make a booking, request information, or engage in other services we provide. By using our website and services, you agree to the collection and use of your data in accordance with this policy.
- Information We Collect
We collect personal information that you provide to us directly when you interact with our website, make bookings, or use our services. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, phone number, payment details passport information (where necessary), and any other details necessary for booking travel services.
- Booking Information: Information related to your travel bookings, including dates, destinations, accommodation preferences, and other preferences or special requests.
- Account Information: If you create an account with us, we collect login credentials and related information to manage your account and bookings.
- How We Use Your Information
We may use the information we collect from you for the following purposes:
- To Provide Services: To process bookings, confirm your travel arrangements, provide customer support, and fulfill other requests related to your booking.
- To Communicate with You: To send booking confirmations, updates on travel services, or other information that you have agreed to receive.
- To Process Payments: To handle payments for travel services and transactions securely.
- Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following categories of third parties for the purposes described in this policy:
- Travel Providers: We may share your information (such as your name, travel preferences, and payment details) with hotels, airlines, and other travel-related providers to facilitate bookings and travel arrangements.
- Payment Processors: To process payments securely, we use third-party payment processors who may require your financial information for the transaction.
- Legal and Compliance: We may disclose your personal information when required by law or to protect our rights, enforce our Terms of Service, or respond to legal requests.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files that are placed on your device when you visit a website. These help us improve the user experience by remembering your preferences, enabling personalized content, and analyzing website traffic.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.
- Data Security
We take reasonable precautions to protect the personal information we collect from unauthorized access, alteration, or disclosure. We implement industry-standard encryption technologies during the payment process and use secure servers to store data.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.