Meet & Assist Services

Experience luxury, comfort and efficiency with Johnbow Tours and Travel's Meet & Assist airport services at Nairobi's JKIA airport. We understand that navigating through the airport formalities can be tedious and time-consuming, which is why we provide personalized and dedicated assistance to make your travel experience seamless.

Departure

On departure, our head of operations and meet and assist agent will coordinate and communicate the drop-off time well in advance. We will provide luggage assistance and escort you through all check-in and security formalities using Fast Track Lanes wherever available. Finally, you will be escorted to the Departure Lounge or boarding gate and assisted with all boarding procedures.

On Transit

For transit passengers, we offer assistance through all transit procedures, including International to International, Domestic to Domestic, International to Domestic and Domestic to International. We will escort you through check-in, and you can choose to relax in a lounge of your choice while awaiting your connecting flight. Further, we offer executive airport transfers and chauffeur services upon request. Our Meet & Assist services are available for corporate delegations, first-time travelers, families, unaccompanied minors, elderly travelers, and persons with reduced mobility.

Arrival

Upon arrival, our dedicated agent will meet you at the air bridge or entrance to the terminal with a personalized name pager. We will assist you through passport control and customs desks using Fast Track Lanes wherever available. You will also have your luggage identified at the baggage hall and assisted to push through to your awaiting driver for your onward destination.

Our Charges

Meet & Assist
$30
Per Person
Meet & Assist
  • 1-5 Pax
Meet & Assist
$25
Per Person
Meet & Assist
  • 6-15 Pax
Meet & Assist
$20
Per Person
Meet & Assist
  • 16 and Above

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